Broadfern is one of the UK's leading energy consultancies. For their digital strategy they wanted an online presence that would provide an excellent customer experience, so we developed them a secure extranet that would become the key interface for their customers.
Specialising in the procurement of electricity and gas, Broadfern's client portfolio includes companies representing every major sector of UK industry, a number of which are FTSE 100 organisations. To provide a good online experience for their impressive customer base they commissioned us to develop a secure extranet to be accessed via their main corporate website.
Developed around a dynamic database element, Broadfern staff are able to instantly and remotely administer changes to text and images throughout the extranet. This ensures that the content is always fresh, relevant and up-to-date.
A unique element of the extranet is the reporting facilities. It provides customers with immediate access to current and historical energy analysis reports produced by Broadfern as part of their consultancy service. Broadfern is currently producing up to 1,000 reports a month for some 300 clients and each of these reports is uploaded to the extranet.
